Shore Line East FAQ - General Information


Where Do SLE Trains Go?
Shore Line East (SLE) is a reliable commuter rail service that provides access between Old Saybrook and New Haven. Connections to New Haven Line and Amtrak service are available at New Haven's Union Station.

SLE makes stops in New Haven at Union Station and State Street Station, Branford, Guilford, Madison, Clinton, Westbrook, Old Saybrook and New London*.

Station locations, including street addresses, directions to the stations and maps are available here. All trains and stations are handicapped accessible.

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When Do SLE Trains Run?
SLE trains run seven days a week and on holidays. Service is mostly westbound (toward New Haven) in the morning and eastbound (toward Old Saybrook & New London) in the afternoon/evening.

Trains start running at 5:22 AM weekdays and 7:00 AM weekends & holidays. The last train of the day leaves New Haven at 10:05 PM every day.

For more info, click here.

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What About Parking?
Free parking is available at all Shore Line East train stations except New London and New Haven. All stations and trains are handicapped accessible*.

* Westbrook station is equipped with a lift operated by train personnel. Westbrook passengers with disabilities are encouraged to call 1-800-ALL-RIDE at least 24 hours in advance.

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How Do I Buy A Ticket?
One-way tickets are sold on board all SLE trains. Please have the correct fare with you; checks and credit cards are not accepted for ticket purchase on board trains. For details on the types of tickets available and how to purchase them, click here.

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How Can I Get To New Haven Destinations Not Within Walking Distance?

WEEKDAYS
On weekdays, Commuter Connection shuttle buses provide access to locations that are not within walking distance of the New Haven's State Street Station and Union Station.

Weekday mornings, Commuter Connection buses wait in front of State Street Station. A few minutes after each train arrives, the buses depart and loop through downtown New Haven.

Weekday evenings, buses begin their loops approximately 20 minutes before SLE departure times and arrive at Union Station about 5 minutes before SLE departures.

For more info, click here.

WEEKENDS & HOLIDAYS
Contact CTTransit for info on local bus service.

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How Can I Travel Beyond New Haven?
If you are continuing on the New Haven Line in the morning, it's usually as simple as getting off the SLE train at New Haven's Union Station, walking across the platform and getting on the waiting New Haven Line train.

In the afternoon/evening, if you are arriving at New Haven's Union Station on a New Haven Line train, you can easily change trains to a waiting SLE train for service along the shoreline to Old Saybrook.

On weekdays, Shore Line Express service, that doesn't require changing trains in New Haven, is available to and from Bridgeport and Stamford.

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Filing A Title VI Complaint
The Connecticut Department of Transportation is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with Ms. Debra Goss, Division of Contract Compliance, located at 2800 Berlin Turnpike, Newington, CT 06131. Title VI Policy.

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